JASON ELLIS
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PROFILE
I thrive on pushing the boundaries of traditional roles to drive efficiency and propel organizational success. With a 'see a need, fill the need' approach, I consistently identify opportunities for improvement and take initiative to implement innovative solutions. Whether streamlining processes, optimizing workflows, or spearheading projects, I am committed to delivering tangible results that make a meaningful impact. Let me show you how my proactive mindset and track record of success can contribute to your team's objectives.
EXPERIENCE
B2C OPERATIONS CONSULTANT
Ellis Virtual Consulting | August 2018 - Present
- Establish processes for payroll distribution, payroll taxes, and sales tax remittance.
- Review, categorize, and reconcile transactions using Quickbooks.
- File quarterly federal and state taxes.
- Build out Shopify automations.
- Create email and sms campaigns to align with a variety of marketing initiatives.
CUSTOMER SERVICE & PURCHASING SUPPORT
Dream Finders Homes, Inc. | July 2017 - August 2018
- Met with customers to evaluate, schedule, and oversee various complex repair projects.
- Decreased customer complaints by 80% over a three month period.
- Increased efficiencies thru the development and implementation of various purchasing procedures.
PRODUCTION COORDINATOR & DATA ANALYST
CalAtlantic Homes, Inc. (formerly Ryland Homes and Pacific Standard Homes) | April 2015 - June 2017
- Produced extensive data analysis by marrying several data sets so as to provide operational visibility for leadership during the merger.
- Analysis included: project cycle and milestone review, pipeline management, and budget vs actual comparison.
- Developed several complex project templates, thereby increasing production efficiency and decreasing cycle times.
ADMISSIONS (SALES) OPERATIONS ANALYST
Ashford University & University of the Rockies | August 2011 - March 2015
- Write and execute SQL queries to retrieve sales activity data.
- Created several reports using Microsoft Excel to provide sales metric visibility for leadership.
- Reports included: sales performance, budget vs actual, stretch goal analysis, and activity recognition.
- Implemented new CRM (Tableau) and subsequent support processes for our sales staff.
EDUCATION
MBA, INFORMATION SYSTEMS | OCTOBER 2013
The University of Arizona Global Campus
714-732-0536
Aurora, CO
CONTACT
jasonellis@yourgotoguy.me
linkedin.com/in/yourgotoguyjasonellis
Beyond the Resume
OPS SUPPORT
Think of me as your leadership team’s new best friend. Here are a few ways I’ve made organizations shine:
In 2015, during my time at an online education organization of over 500 employees, I played a key role in sales and operations support. I taught myself SQL and built performance metrics dashboards that provided valuable insights for leadership. When we had to switch our CRM system due to security concerns, I was part of a two-person team responsible for training and supporting staff on the new system, ensuring a smooth and efficient transition. Sales performance improved dramatically and we saw a 10% increase in sales year over year.
“Jason is skilled at communicating across different departments and groups. He can easily translate one department's needs into another's ensuring the right message gets across. Cool under pressure, Jason is an asset to any organization of which he is a part.”
- Marla Trevor, Policy & Project Manager University of the Rockies
In 2016, during a merger in the new home construction sector, I rolled up my sleeves and created custom reports that combined data from both organizations, giving the VP of Construction crucial insights. This effort helped the division exceed its production goals by 20%!
Post-merger, I was the go-to person for training and supporting leadership and field staff on a new project management software. I also crafted templates with cycle times that were realistic and achievable for field staff while still meeting leadership's ambitious production goals, ensuring everyone was on the same page and projects stayed on track. Plus, I spearheaded the practice of interviewing, hiring, and managing remote assistants for administrative tasks.
“Couldn’t recommend Jason enough! A terrific attitude with a rock solid work ethic! Always thinking how to help others around him succeed while looking outside the box for solutions.”
- Justin Johannes, VP of Construction at Taylor Morrison
In 2018, I jumped into the world of e-commerce consulting with minimal initial knowledge. I became a jack-of-all-trades, teaching myself accounting, tax requirements, cost analysis, marketing, advertising, customer service, shipping practices, inventory management, and live selling techniques. It was a whirlwind of learning! Additionally, I mastered the art of interviewing, hiring, and managing sourcing agents for overseas products, making quality cost effective products available. Sales doubled year over year!
All in all, I have a passion to see others succeed and I’m honored to have been a contributing factor to the accomplishments of my leadership teams.
